When you are unsure how to complete a task, what should you do?

When you are unsure how to complete a task, seeking clarification or assistance from your supervisor is the best course of action. Supervisors typically have more experience and knowledge regarding the specific protocols and tasks required in your position. They can provide the necessary guidance, ensure that the task is completed correctly, and help avoid potential mistakes that could occur from misinterpretation or insufficient understanding.

Engaging a supervisor fosters a collaborative environment where communication is prioritized, thereby enhancing not only the quality of the care provided but also your professional growth. Supervisors are responsible for mentoring their staff and can offer insight that may not be available from peers, especially if the task relates to specific policies or procedures that must be followed.

While coworkers can be helpful in certain situations, relying solely on them may not guarantee accurate or safe information. They may be in the same boat of uncertainty or may not have the authority to provide the best solutions for complex tasks. Attempting to figure it out alone can lead to errors, particularly if the task has safety implications, and skipping the task is not a viable option as it may compromise client care or fail to meet job responsibilities.