When should a Direct Care Worker (DCW) call their supervisor after an incident?

A Direct Care Worker (DCW) should call their supervisor after they have taken the necessary steps to ensure the client is no longer in danger. This demonstrates that the DCW is prioritizing the safety and well-being of the client before reporting the incident. In situations where a medical emergency has occurred, like needing to call paramedics, ensuring that help is on the way and that the client is stable is critical.

Communicating with the supervisor at this point ensures that they are informed about the situation and can provide guidance or additional support as needed. This approach aligns with proper protocol for managing emergencies, which emphasizes immediate safety and care first, before moving on to reporting and documentation processes.

The other options may not provide the right sequence of actions needed for proper incident management. For instance, contacting the supervisor after documentation or after the supervisor has called back may not prioritize the client's immediate safety. Thus, making sure the client is safe first, before informing the supervisor, establishes a clear understanding of responsible care practices.