What is the first step a DCW should take in a client emergency?

In a client emergency, the first step a Direct Care Worker (DCW) should take is to call for medical help. This action is crucial because in any emergency situation, ensuring that professional medical assistance is on the way is essential for the safety and well-being of the client. Prompt communication with emergency services can significantly reduce the risks involved and ensure that appropriate care is provided as quickly as possible.

In emergencies, while a DCW may have training to manage certain situations, the complexities of medical emergencies often require expertise that only healthcare professionals can provide. By prioritizing the call for medical help, the DCW also allows time to assess the situation and provide essential information to the responders. This step aligns with the principle of safety first and emphasizes the importance of seeking help rather than attempting to act alone in potentially life-threatening situations.