What is the first step a DCW should take when providing personal care?

The first step a Direct Care Worker (DCW) should take when providing personal care involves assessing the client's individual needs and preferences. This assessment is crucial because it ensures that the care provided is tailored and appropriate for the specific individual. Each client may have unique requirements based on their medical history, personal preferences, cultural background, and current condition.

Understanding these aspects enables the DCW to establish a respectful and trusting relationship with the client. This step also allows the worker to prioritize care correctly and engage in effective communication with the client, which can improve overall satisfaction and comfort during the care process.

Taking the time to assess needs before performing tasks or involving colleagues ensures that care aligns with the client's expectations and promotes a person-centered approach, enhancing both safety and efficacy in care delivery.